Free Telehealth pelvic physiotherapy guidance for women+ with birth injuries and ongoing conditions
Many women+ experiencing birth-related trauma are left managing physical injuries or ongoing conditions without access to support. Pelvic floor dysfunction, incontinence, prolapse, and ongoing pain often go undiagnosed or untreated, especially for women+ who face barriers such as location, cost, or may not know the benefits of pelvic health physiotherapy.
Our new ThinkNatal™ Pelvic Physio Service is designed to change that.
About You
Are you noticing some changes in your body after your birth experience?
Are your daily activities feeling harder, such as getting out of bed, using the bathroom, walking, lifting your baby or during sex?
Do you feel confident about managing what’s happening in your body? Or are you just trying to get through it?
What This Service Offers
Birth Trauma Australia now offers free 45-minute telehealth appointments with a qualified Pelvic Health Physiotherapist. This service gives women+ the opportunity to speak one-on-one with a specialist who understands the physical impacts of birth-related trauma and can offer early guidance, reassurance, and pathways for recovery.
You’ll receive:
- A confidential virtual consultation with an APA-titled Women’s Health and Continence Physiotherapist
- Personalised guidance to support your physical recovery after birth-related trauma
- Education on pelvic floor health, postpartum healing, and symptom management
- Evidence-based resources and recommendations
- Advice on next steps, including referral options or local services if needed
This service is designed for Women+ who:
- May have experienced physical birth trauma
- Are experiencing ongoing physical challenges from childbirth such as:
- Continuing pain around the site of the episiotomy or tear in the perineum (between vagina and anus) after birth
- Ceasarean scar pain
- Urinary (wee) or faecal (poo) incontinence
- Difficulty when trying to poo
- Pain or difficulty having sex
- Ongoing pain
- Feeling of a bulge or lump at the vaginal opening
- A dragging/heavy feeling in the pelvis or a sense that something is ‘falling out’
- Are pregnant and seeking information about pelvic health or risk factors
- Are within two years postpartum and experiencing symptoms described above or have some questions about your recovery
- Are unable to access pelvic health physiotherapy due to cost, distance or fear of seeing another health professional
Eligibility and intake information will be provided through a simple online form that we will email you once you have made a booking.
Make a Booking
Why Pelvic Health Physiotherapy Matters
Pelvic health physiotherapy plays an important role in helping women+ heal after birth-related trauma, but many women+ don’t know these services exist or can’t access them.
By offering free telehealth consultations, we aim to:
- Improve physical recovery outcomes
- Reduce long-term symptoms and complications
- Expand access to trusted professional support
- Empower and inform women+ with clear, compassionate guidance
Meet Our Physiotherapy Partners
Hayley Sternson
APA Titled Women’s Health and Continence Physiotherapist
With extensive experience supporting women through pregnancy, postpartum recovery, and pelvic floor rehabilitation, Hayley brings compassion, expertise, and a trauma-informed approach to each appointment.
Emma Boyes
APA-titled Continence and Pelvic Health Physiotherapist
Emma holds a Master’s degree in Continence and Pelvic Health Physiotherapy from Curtin University, and is based in South West WA. She is passionate about supporting people through pregnancy, postnatal recovery, and pelvic floor concerns, with a strong focus on improving access to care for rural and regional communities.
How to Book
Please follow this link to book through our online booking partner, Cliniko.
You will then be sent a patient intake form that we need to complete your booking.
What to Expect at Your Appointment
Appointments are done via secure telehealth and last approximately 45 minutes.
A telehealth appointment is a healthcare appointment that happens over the phone or by video call, instead of in person. You stay where you are, like at home and talk to your physiotherapist through a computer screen or phone, the same way you would on a video call with a friend. They can still ask questions, give advice, and guide you through things, but they can’t physically examine or touch you during the appointment.
During your appointment, your pelvic health physiotherapist may:
- Discuss your birth history, symptoms and recovery goals
- Talk through any pelvic floor, bladder, bowel, pain or concerns you may have
- Provide education about pelvic health, healing and support after birth
- Offer practical self-management strategies and exercises where appropriate
- Help you understand what symptoms are common, what symptoms may require further assessment, and what support options are available
- Answer your questions in a supportive, trauma-informed environment
Because appointments are delivered online, no physical examination or internal assessment is performed as part of this service.
This service is designed to provide guidance, education and support. It does not replace medical care, diagnosis, or face-to-face physiotherapy assessment when needed.
If We Identify a Concern
Our physiotherapists are trained to recognise symptoms that may require further medical assessment.
If we identify signs that may need extra investigation or treatment, we may recommend that you:
- See your GP
- Attend your maternity care provider or hospital
- Seek assessment from an in-person pelvic health physiotherapist
- Access specialist medical, psychological or allied health services
If urgent symptoms are identified, we will explain our concerns and support you to access appropriate care as quickly as possible.
Make a Booking
Important Information
This service provides education, support and guidance only.
It is not an emergency service and does not provide medical diagnosis or treatment.
If you require urgent medical assistance, please call 000 or attend your nearest emergency department.
If you need immediate emotional support, please contact Lifeline on 13 11 14 or PANDA on 1300 726 306.
Your Privacy
Birth Trauma Australia takes your privacy seriously and will always handle your personal and health information with care.
Your telehealth appointment takes place on a secure platform, so your conversation stays private.
Everything you share during your appointment, including your personal details and any health information, is kept confidential and handled in line with Australian privacy law.
Your records and appointment notes are stored securely and can only be seen by people directly involved in running or supporting this service. This includes relevant Birth Trauma Australia staff, contractors, and our booking system provider, Cliniko. We take reasonable steps to make sure your information stays safe and isn’t accessed, lost, or misused by anyone who shouldn’t have it.
We will not share your information with anyone outside this service without your permission, unless required by law or in the event of a serious and immediate safety concern for you or someone else.
Any information used for reporting, evaluation, research, or service improvement, including reports to our funders, will have your identifying details removed wherever possible.
To help maintain your privacy during telehealth appointments, you are encouraged to join from a private location where you feel comfortable and safe to speak openly.
For any questions about how your information is collected, used, stored, or disclosed, please contact Birth Trauma Australia.
Please read our full Privacy Policy here: Full Privacy Policy.
Please read our Terms and Conditions for further information on using this service.
